Neue Bewertung für Casa Simona in San Gimignano, Toskana, Italien.
Zeitraum: Samstag, der 1. Juli 2017.
Mieter: The Wine Company L. (Hillerød, Danmark).
Mieterbewertung: 4/5.
Bewertungseinzelheiten:
Very nice house with a perfect view.
But there are a few details to be fixed to make it perfect :
2 of the gas burners didn't work
There wasn't enough plates, decent cookware (we like to cook ourselves)
A tray would be nice when you eat outside
More and better pillows in the livingroom (others have written that earlier - you really should fix that)
There was no manual to the washing machine (and it wasn't logic til figure out!) Had to spend quite a while looking it up on the internet.
The keyholder spoke VERY little English. We called an hour in advance and still we had to call again when we arrived and wait 30 minutes.
[Counter comment from the house managers] Thank you for the comment, we will definitely look into all the issues. It's always best to inform us about things that need reparation or missing items during your stay because we can supply immediately. In case of language barriers it is possible to contact the agent of course.
But there are a few details to be fixed to make it perfect :
2 of the gas burners didn't work
There wasn't enough plates, decent cookware (we like to cook ourselves)
A tray would be nice when you eat outside
More and better pillows in the livingroom (others have written that earlier - you really should fix that)
There was no manual to the washing machine (and it wasn't logic til figure out!) Had to spend quite a while looking it up on the internet.
The keyholder spoke VERY little English. We called an hour in advance and still we had to call again when we arrived and wait 30 minutes.
[Counter comment from the house managers] Thank you for the comment, we will definitely look into all the issues. It's always best to inform us about things that need reparation or missing items during your stay because we can supply immediately. In case of language barriers it is possible to contact the agent of course.
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